Worst cellphone company ever.

Topic says it all.

Jimmie, a Cingular customer, emailed me on October 8th his craptastic experience:

Cingular has the worst customer service ever. Billing errors over $100.00 in one month, several layers of management with no continuity. Stated we will be sending out your new phone and should arrive in 3 days. A week later it never arrived after 9 calls and no response they finally stated we will not be sending out your new phone due to: even though we took your credit card number and stated we will fix all your billing errors that we created, we cannot comply with our original obligation, Management will not sign off!

Another person, Lumpy (12016) on Slashdot, had the following to contribute:

Just to let you know. They have the fewest dropped calls because they changed how the towers drop a call. it is not called dropped until the tower releases it, and towers are programmed to not release the call for 30 seconds or more after signal is lost, so you press end before it drops. I used to get credit for dropped calls on Cingular, I havent got one credit for 8 months now and a buddy that works in their engineering dept told me thay “tweaked” the software to not let calls drop.